Topic outline
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This course is for all staff who have conversations! It may be of particular benefit to those with line management responsibility or who work directly with clients, customers and the community.
If you work as part of Fife's Health and Social Care Partnership with Adults/Older Adults and are interested in further opportunities to learn about using the Coach Approach, please email diane.roth@fife.gov.uk
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Aim:
The aim of this course is to introduce you to the coach approach used in Fife Health and Social Care Partnership - to give you the tools and understanding to give it a try. The Partnership was involved in introducing the coach approach along with Fife Council. This eLearning will give you a good overview and understanding of what the Coach Approach is and how it can be used. It can also be used as a refresher for those who have previously completed our Coach Approach 2 day course.
Outcome:
By the end of this course you will
- understand why we use the coach approach
- understand what it is and how we use it
- be able to apply Fife Council’s coach approach framework – CLEAR
- understand the importance of questions and review
- know where to access further tools and support
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