Meetings are an inescapable part of business life today; whether you attend them on a regular basis, or are responsible for calling and running them, they are likely to figure highly in your everyday working life. This course sets out to introduce you to the subject of meetings and the different types you may encounter or run.
This course will enable the learner to approach performance appraisal more positively. It will form an essential foundation for all managers with line responsibility for performance appraisal, enabling them to derive maximum benefit from the other courses in the series. having gained an understanding of the purpose, content and structure of the process.
In many of today’s organisations, much of the important work takes place in meetings. These meetings are organised and conducted for a specific purpose, usually to deliver new knowledge or information, discuss issues or ideas, solve problems or reach decisions. This course aims to show you how easy it can be, provided you know what steps to take and how to take them.
The success of a meeting depends to a large extent on the attitude and behaviour of the people attending it. It is important, therefore, for anyone running a meeting to quickly identify attitudes, behaviours or personality traits that are likely to act as a bar to its success. This course will enable the learner to make such identifications and take any appropriate remedial steps.
Having completed this course the learner will be able to set and agree objectives that are effective, motivational and relevant to the organisation. This course will help the learner to understand the role of objectives within the organisation, particularly the relevance of managing by objectives. The course also looks in detail at what is meant by SMARTER objectives, why each of the criteria is important and how to create objectives that meet them.
Effective coaching encourages those being coached to adopt a mind-set towards their own development that fosters the appropriate qualities and positive behaviours. This course will look at what a Coach does, key coaching behaviours, the benefits of coaching, the desired coaching outcomes and deciding the coaching goals.
The ability to delegate is one of the key competencies of an effective manager. In this course, we’ll clarify the definition of delegation, so you’ll feel confident when describing it to the staff to whom you are delegating tasks. We’ll consider the benefits of delegation to you, the delegate and your organisation. We’ll also look at how delegation fits in as part of the personal development process, and look at its link with coaching.
This part of the recruitment stage is where you spend time and resources attracting a suitable pool of candidates from which to make a selection. There are many ways of attracting candidates, some of which can be costly, so it’s important to get it right first time. This course will look at how to attract the right candidates and how to write a job advertisement.
Job analysis, job descriptions and person specifications sound like three pretty dry subjects! But think about it – employing the wrong person can be a costly and stressful business. Many disastrous recruitment decisions have resulted from getting just one key element of the recruitment and selection process wrong. This course will enable the learner to ensure that recruitment and selection activity is built on firm foundations.